PRIVACY POLICY

Frame Management ("Frame," "we," "us") is committed to protecting the privacy of the individuals and organizations we work with. This policy outlines how we collect, use, and safeguard personal information in the course of operating our property and asset management services.

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We collect personal information only when it is reasonably necessary for business purposes, including onboarding owners and tenants, administering leases, processing payments, and communicating about the properties we manage. Information may be collected directly from you, through our website, or through third-party platforms we use to operate our business.

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We do not sell, rent, or trade personal information to third parties. We may share information with service providers, contractors, or regulatory bodies where required by law or necessary to deliver our services.

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We take reasonable technical and organizational steps to protect personal information from unauthorized access, disclosure, or misuse. Information is retained only as long as necessary for the purpose it was collected, or as required by applicable law.

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Our operations are based in British Columbia and we handle personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia, and where applicable, Alberta's PIPA and Canada's federal privacy legislation.

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If you have questions about your personal information, wish to access or correct records we hold, or have a privacy concern, please contact us at hello@framegroup.ca. We will respond to inquiries in a reasonable timeframe and work to resolve any concerns directly.

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This policy may be updated periodically. Any material changes will be reflected on our website with a revised effective date.

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Effective date: March 2026